If you have any complaints or problems, please contact our customer service. For urgent complaints, please email us at:

BreakfastBuddy.helpcenter@outlook.com

We will contact you shortly

Returns & Exchanges

You can return your order within 14 days .

Conditions:

• The item must be unused, undamaged and in its original packaging .
• Personalized or discounted products are excluded from exchange .

This is how the return works:

1. Contact us : Send us an email to [ support@neove.shop ] with your order number.
2. Receive return instructions : We will send you all further information.
3. Returning items : Return shipping costs are to be borne by the buyer.
4. Refund or exchange : After receipt and inspection, we will refund your purchase amount or send you a replacement item.

If you have any further questions, our support team will be happy to help you.